Reviews of Sims Electric
(Based on 8 rated reviews)
Product or service reviewed: Installation of Smart Wi-Fi thermostat
We called, mid-day, expecting to wait for a couple of days out to get our Wi-Fi thermostat installed. To our surprise, we were told that a tech would be in touch, shortly. A short 20 min. later, Justin calls and said he'd be by to assess the situation. Sure enough, only a few minutes later, he arrived. Justin was respectful of the home and of the making situation; was already wearing it before entering, as we were. Within 35-40 minutes, Justin had completed the install and was even kind enough to ask if we wanted him to run through/set-up the menu and scheduling of our new device. We declined (to give us something to tinker with). What a pleasure and QUICK experience; from the time I called to inquire to the completion of the install was under TWO HOURS! Now THAT'S service! Thank you, Sim's, and huge thank you's to you Justin! We very much appreciate your promp, courteous & professional service. We will highly recommend you to anyone, in the future, and will personally call on you again when/if we need further heating/cooling repair(s). Warm regards, The Isaacs'
Lane & Lara I.
Product or service reviewed: Furnace filter
We just bought this house 2 months ago and we've had problems with the heating. Our daughters room was like a freezer. I had a company come out and clean the ducts. I paid $300 and the ducts weren't bad. Still no heat in her room. Today the whole house started getting really cold. I called Mark Maske at Sims and he was here in less than 30 minutes. It was a small fix but the house is warm and daughter's bedroom finally has heat. Thank you so much Mark. I highly recommend Sims Electric.
Product or service reviewed: Flame sensor cleaning
Prompt and fast service! No hidden costs! Same day repair..came within hr. Thanks Mark...
Product or service reviewed: HVAC
During the hottest week of the year, our central air conditioner went out. We called Sims Electric and they had someone out the very next morning. Jamie was professional and friendly and had our air back on very quickly. The customer service we received from Beth in the office was amazing as well. We are so thankful for their quick response and excellent work!
Battle Creek, MI
Product or service reviewed: New Hot Water Heater
Thanks for installing our 40 gal water heater today. Appreciated the quick and efficient service ! Workers very personable and professional. Gave great tips on maintaining our water heater. Super Job!!
Stan & Cheryl Chubinski
Product or service reviewed: service
I had service done today by Zeth Caudill. He replaced a bathroom light/vent fan and removed an electrical wire no longer needed. Zeth was very professional and knowledgeable and most highly noted was his friendly and courteous attitude. Made my wife & I very comfortable and relaxed. It was like we had been friends for years. We highly recommend Zeth for any electrical projects!!!
Product or service reviewed: Electric Repair
I've used Sims Electric for well over 15 years. I love dealing with the office staff! Always friendly! They make me feel like I'm a friend than just a customer. I always get great, prompt service whenever I call! I refer them to everyone!
Battle Creek, Michigan
Product or service reviewed: Electrical service, HVAC service
I have used Sims Electric as my "go to" electrical and HVAC subcontractor for a number of years. They have a knowledgeable and friendly staff, from initial contact through the completion of the job. They are very responsive to my needs as a small contractor. I like being able to make one call for solutions to my my electrical and HVAC needs They also helped me through the process of getting a new furnace installed in my personal home, advising me on what I could do myself (demo of old furnace, etc.) and then dispatching the pros to do the "real" work after that.
Tom J Bannister